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Worried about your child’s development? You’re not alone. Many caregivers struggle with knowing when they need to take the next step forward. That’s why we are proud to offer FREE developmental screenings to give you the assurance and clarity you need  – identifying any potential areas of concern to ensure that no stone is left unturned for your little one’s growth journey.

Once you have scheduled your free consultation, our staff will work with you every step of the way. We will even help obtain a physician referral for our services on behalf of your family prior to the evaluation being completed! Once the evaluation has taken place, our therapists will partner with you in designing a treatment schedule that is convenient for your child and family – and in the location of your choosing. 

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FAQ.

Have a question not listed above? We’re here to help!

What insurance is accepted?

Little Lights accepts most major insurance plans! 

Please remember that you are responsible for the understanding of your own health insurance plan, and are ultimately responsible for any services not paid for by your insurance company. We strongly urge that you review the therapy benefits of your plan by contacting your insurance company.

Little Lights accepts the following insurance providers:

    • Blue Cross Blue Shield
    • ND Medicaid
    • SD Medicaid
    • Medica
    • United Healthcare
    • Health Partners
    • Sanford
    • Sanford True
    • Sanford PERS
    • Medicare
    • Tricare

    * While we are contracted with the above companies, our clinic might not be available in a specific care network.  Please verify that your insurance plan allows you to see our therapists.

    We also provide a family coaching option for families with high deductibles, choose not to run through insurance, etc. For more information, please contact our office.

    What is your appointment policy?

    Cancellations
    Please contact us to cancel an appointment as early as possible. Appointments cancelled less than 2 hours prior to the scheduled appointment will be counted as a no-show and the late fee will be charged. This is to allow our therapists to have the option to reschedule other patients into those spots. It is the parent’s responsibility to contact the clinic if their child will be absent from their therapy appointment. This includes off-site locations (daycare, etc.) and if other services are cancelled (ex: respite, ABA, etc.).

    Consistent therapy is necessary for children to make progress in therapy. If 50% of appointments, without an attempt to reschedule, are missed within 8 weeks, therapy will either be reduced in frequency or discontinued. 

    Evaluations are important to the initiation of therapy. If an evaluation must be missed, one reschedule is allowed to make up the appointment. If an additional cancellation or no-show occurs, the child will be moved to the waitlist.  

     

    Late Arrival
    Timeliness is important for treatment to be effective. If your child is more than 10 minutes late for their therapy appointment the session will be cancelled, and the no-show fee will be charged. 

     

    Late Pick-Up
    Our therapists maintain full schedules so timeliness is important for picking up children. Currently, we do allow families to drop their children off and leave however it is important for timely pickup after therapy sessions are finished. If a child is picked up greater than 5 minutes after their therapy session a verbal reminder will be given. After a second late pickup, the caregiver will be responsible for staying during future sessions. 

     

    No Shows
    If three appointments are missed (within a calendar year) without contacting the therapist prior to the session, a letter will be sent to the child’s caregivers. After the next session is missed, the child’s caregivers will be contacted, and therapy services will be discontinued. If requested your child will be added to the waiting list and contacted when services are available. 

    No-show appointments will be charged $30 per missed visit.

    Where can our therapy appointments take place?

    Clinic
    Home
    Daycare
    Virtually
    Community locations: Stores, restaurants, etc.

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    Do you accept referrals?

    Yes! We accept referrals from a variety of sources including physicians, parents/family members, counselors, and other community providers.

    What ages & conditions do your services cover?

    Little Lights serves the pediatric population – birth to 21 years of age. We are also proud to be able to serve our young adult population and are credentialed with Medicare. We serve a wide range of diagnoses, but do not require a formal diagnosis for treatment.

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    Outpatient services vs. early interventional and education?

    Little Lights offers and provides outpatient therapy services even if a child is currently receiving early intervention and/or school-based services.